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Whether you have questions, feedback, or want to learn more about our programs, our team is here to help. Please feel free to reach out using the information below or explore further to discover how we can assist you.

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Frequently Asked Questions (FAQ)

VitalTalk’s programs are designed for healthcare professionals, including physicians, nurses, social workers, and other allied health professionals who want to enhance their communication skills in serious illness conversations. Our training is beneficial for anyone involved in patient care and advocacy.

Yes, VitalTalk offers in-person and/or virtual custom trainings tailored to the specific needs of organizations. Please reach out to us at info@vitaltalk.org to discuss your requirements and how we can assist you in developing a program that meets your goals.

Yes, VitalTalk offers group discounts for organizations that enroll multiple participants in our courses. Please contact us at info@vitaltalk.org for details on our discount structure and how to apply.

Yes, VitalTalk provides a limited number of scholarships and financial assistance options specifically for residents and other eligible participants in our Faculty Development course. For detailed information regarding the application process and eligibility criteria, please visit our Faculty Development page.

If you are having trouble accessing your training, please check your email for a confirmation message with login details. If you still cannot access your course, contact our support team at courses@vitaltalk.org for assistance. Be sure to include your enrollment details in your message.

If your access is about to expire and you would like an extension, please contact our support team at courses@vitaltalk.org. We will review your request and let you know if an extension is possible. Please note that we cannot guarantee that all extension requests will be approved.

If you need to change your course dates, please contact our programs team at courses@vitaltalk.org as soon as possible. We will do our best to accommodate your request based on availability. For a quicker response, please include your enrollment details in your message. Please note that we cannot guarantee accommodation for all requests, and we recommend referencing our cancellation policy for any fees associated with changes.

Yes, we can invoice your organization for courses. Please to contact us at finance@vitaltalk.org and our finance team will handle the invoicing process.

Yes, VitalTalk offers payment plans that enable participants to pay for the Faculty Development course in installments. For more information, please visit the Faculty Development page.

To have your institution pay for your course, please provide the necessary billing information during registration. If your institution requires a purchase order, for any questions or additional assistance, feel free to reach out to us at finance@vitaltalk.org.

You can support VitalTalk by making a donation. Your contributions help us enhance our programs and reach more healthcare professionals, improving patient care and the culture of healthcare. For more information on how to donate, please visit vitaltalk.org/donate.

To become Faculty at VitalTalk, please see our pre-requisite criteria on our Faculty Development page. If you still have questions on eligibilty, you may email us at info@vitaltalk.org.

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