VitalTalk Presents: EMTalk
In the fast-paced world of emergency care, clinicians often face moments that call for not only clinical expertise but also calm, clear, and compassionate communication. Whether delivering difficult news, guiding families through uncertainty, or navigating high-stakes decisions, these conversations are at the heart of patient-centered care.
EMTalk supports emergency medicine professionals in strengthening their communication skills under pressure — helping clinicians connect with patients and families, foster understanding, and bring humanity to even the most urgent encounters. Explore current and upcoming opportunities to build your communication skills through VitalTalk’s emergency medicine offerings.
Thank you to everyone who joined our EMTalk pilot on September 30!
Your insights are helping us refine EMTalk to better support emergency medicine teams in having the conversations that matter most. Stay tuned for more open enrollment EMTalk courses.
Want to bring EMTalk directly to your team? Book a private course to strengthen communication skills and spark culture change across your emergency department or institution.
Get in TouchLive Training Doesn’t Fit Your Schedule? Learn at Your Own Pace with Our Online Course.
Our Navigating Serious Conversations course offers the same essential communication skills as our EMTalk training and is ideal for busy clinicians who want to build confidence and improve patient care on their own schedule.
- Designed to help you lead effective, compassionate conversations
- Flexible and self-paced
- 3 modules & 90 minutes total
Sharpen Skills That Matter Most
EMTalk was developed by emergency medicine communication experts and is grounded in VitalTalk’s evidence-based methodology. The course offers real-time practice with simulated patients and focuses on high-impact skills now assessed in the ABEM Certifying Exam—making it both practical and relevant for today’s emergency clinicians.
Bridging the Gap in Emergency Care
Effective communication with seriously ill patients in the fast-paced ED is crucial. While 99% of clinicians rate addressing goals of care as “important,” only 14% report starting these conversations in the Emergency Department. EMTalk equips you with the skills and confidence for these key discussions, ensuring efficient care and alignment with patient values.
What You will learn
New ABEM Exam, New Expectations
The American Board of Emergency Medicine now evaluates clinicians on key communication skills—including empathy, conflict resolution, and patient-centered care—through structured clinical assessments. EMTalk offers a ready-to-implement training solution that helps prepare residents to excel in these evaluations and apply these skills confidently in real emergency care settings.
Accreditation Statment
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Washington State Medical Association (WSMA) and VitalTalk. The WSMA is accredited by the ACCME to provide continuing medical education for physicians.
The WSMA designates this Other activity (Enduring materials and practice conversations) for a maximum of 4.75 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.